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Privacy Policy - Doncaster Sultania App

Effective date: 05/02/2026
App name: Doncaster Sultania Mosque
Organisation: Doncaster Sultania Mosque (“we”, “us”, “our”)
Contact: doncastersultaniaapp@gmail.com

This Privacy Policy explains how we collect, use, share, and protect information when you use the Doncaster Sultania Mosque mobile application (the “App”).

By using the App, you agree to this Privacy Policy.

1. Information we collect

1.1 Information you provide

  • Account details: your email address and login details used to access the App (passwords are not stored in plain text).

  • Preferences you choose: settings such as notification preferences and other app related preferences you may select.

1.2 Information collected automatically

  • App usage and diagnostics: technical information such as device type, operating system version, app version, and crash or performance logs, used to keep the App reliable and secure.

1.3 Location and device sensors

  • Prayer times: the App may use location information (if you allow it) to calculate more accurate prayer times.

  • Qibla direction: the App may use device sensors (such as compass and motion sensors) to help determine Qibla direction. This does not necessarily require storing your location.

1.4 Notifications

If you enable notifications, we may collect:

  • your notification preferences (for example, prayer reminders), and

  • a push notification token provided by your device operating system, which is required to deliver notifications.

2. How we use your information

We use your information to:

  • create and manage your account, and allow you to log in,

  • provide core features such as prayer times, Qibla direction, notifications, and the Islamic calendar,

  • send notifications you have chosen to receive,

  • maintain app security, prevent misuse, and troubleshoot issues,

  • improve app performance and user experience.

We do not sell your personal information.

3. Sharing your information

We may share information only in the following circumstances:

3.1 Service providers

We may use trusted service providers to operate and maintain the App (for example, hosting, databases, diagnostics, and notification delivery). They are only allowed to process data on our behalf and must protect it.

3.2 Legal requirements

We may disclose information if required by law, or where needed to protect the rights, safety, and security of users, the public, or our organisation.

4. Data retention

We keep personal information only as long as needed:

  • Account data is kept while your account remains active.

  • If you delete your account, we will delete or anonymise your personal data within a reasonable period, unless we must keep certain information for legal, security, or operational purposes.

  • Technical logs (if collected) are retained for a limited period and used for reliability and security.

5. Security

We use reasonable technical and organisational measures to protect your information. No system is fully secure, but we work to protect your data and reduce risk.

6. Your choices and rights

You can:

  • update certain preferences within the App (where available),

  • disable notifications at any time through your device settings,

  • disable location permissions at any time through your device settings (some features may be less accurate without location access),

  • request access to, correction of, or deletion of your personal information by contacting us at doncastersultaniaapp@gmail.com.

7. Children’s privacy

The App is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided personal information, contact us and we will take appropriate steps to delete it.

8. International transfers

Your information may be processed or stored by service providers in other countries. Where this happens, we take steps designed to ensure appropriate protection is in place.

9. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version in the App and change the effective date above.

10. Contact us

If you have questions or requests about this Privacy Policy or your information, contact:
doncastersultaniaapp@gmail.com

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